Privacy Policy

1.1. Information you provide directly

• Email address — when creating an account, placing an order, or contacting us;
• First and last name — for orders and delivery;
• Delivery address and phone number — for delivering the order;
• For referrals and giveaways: Instagram username, country, age/rules confirmation, and comment/story verification results;
• The content of messages you send us.

1.2. Automatically collected data

• IP address — automatically recorded when you access the Site;
• Browser type, device information, and activity on the Site (pages viewed, access time);
• Technical data collected via cookies.

1.3. Payment and fraud-prevention data: Full card details are not stored on our servers; payments are processed by Stripe. We receive payment status, transaction identifiers, and a non-reversible card fingerprint generated by Stripe to prevent promotion abuse. We also create a non-reversible address fingerprint from the verified delivery address.

3.1. The Site uses cookies to improve the user experience: session cookies (login state, cart), analytic cookies, and cookies for tracking referral codes.

3.2. You can disable cookies in your browser settings, but in that case some features of the Site (e.g., the cart and account login) may not work properly.

4.1. Your personal data is not sold or rented.

4.2. Data may be shared only in the following cases:

• Stripe — for processing payments;
• Logistics companies — for delivering the order (name, address, phone);
• Legal requirements — based on a court order or a lawful request from competent state authorities;
• Fraud prevention — during the investigation of security incidents.
• Giveaway results — a partially masked Instagram username of the winner may be published on the Site.

4.3. Our service partners may use the data only to perform their own functions.

5.1. Account data is stored for as long as your account is active.

5.2. Order and payment records are retained for the necessary period in accordance with accounting and legal requirements.

5.3. IP addresses and technical logs are stored for a limited period for security purposes and are then deleted or anonymized.

6.1. Your data is protected with appropriate technical and organizational measures (SSL encryption, restricted access rights) against unauthorized access, loss, and misuse.

6.2. No internet transmission is 100% secure; absolute security cannot be guaranteed, but we take all reasonable measures to minimize risks.

• Request a copy of the data stored about you;
• Request correction of incorrect data;
• Request deletion of your data (except for records that must be retained by law);
• Opt out of marketing emails at any time (via the “unsubscribe” link in the message or by contacting us).

To exercise these rights, contact info@metamuscle.shop. Requests are answered within a reasonable period.

The Site is not intended for persons under 18, and we do not knowingly collect personal data from them. If such a case is discovered, the data is deleted.

This Policy may be updated from time to time. Changes are published on this page and the “Last updated” date is changed accordingly. You may be notified of significant changes via email.

Email: info@metamuscle.shop

Website: www.metamuscle.shop